In SPARK MINDS, rosters play a key role in managing class bookings and student access to features via the app. Below, we explore how rosters function, their influence on the booking process, and typical issues you might encounter, along with how to resolve them.

Rosters are used to assign students permanent slots in classes, ensuring a reserved spot for them. If a student has been assigned to a roster, they do not need to manually book classes through the app. To allow roster-assigned students to use the app for booking:

This action frees up the student to book classes independently.

When users purchase memberships or items that include class bookings, a roster selection option may appear during checkout. This ensures the student is added to a roster automatically post-purchase. However, if the roster selection is missing during a test purchase, consider these possibilities:

If none of these conditions apply and space is available, the student will have the option to self-assign to a roster after checkout.

A student unable to see a particular class roster in the app might be encountering a configuration issue. For rosters to be visible to students via the app or kiosk, ensure the configuration setting to "allow viewing in kiosk/student app" is enabled. Without this option, the roster will remain invisible. Review the roster settings and enable this option to resolve such issues.

By understanding the role of rosters in SPARK MINDS, you can streamline the booking process and resolve access-related problems efficiently. Check roster configurations and assignments regularly to ensure seamless access for students.