How do I update my email address and ensure everything works properly in Spark Minds?
Updating your email address within Spark Minds is a straightforward process, but it's important to follow the steps correctly to ensure everything operates smoothly. This guide provides you with all the necessary information, including managing automations and specific scenarios like trial periods.
Steps to Update Your Email Address
Go to Settings > General Settings > Business Email.
Update your email address in the relevant field.
Ensure your domain is properly authenticated. Note: This is a critical step to ensure successful delivery of emails after the update.
Save your changes.
Once updated, the new email address will be used for outgoing messages.
Are Your Updated Settings Working?
After you update the email address, everything should operate correctly. Spark Minds ensures that once the changes are saved in Settings > General Settings, your new email setup will function as expected.
Managing Scheduled Emails and Automations
Rescheduling Emails: If you've scheduled emails before updating your email address, you will need to delete and recreate them using your new email address.
Updating Automations: Automations that reference the old email address will not automatically update to the new one. You will need to manually reconfigure these automations to use the new email address.
Special Considerations
Trialing Email Services
If you're trialing a service like Google Workspace and not ready for permanent changes, consider the following:
Update only key system fields, such as the email settings in Spark Ignite > General Settings and Settings > General Settings, to the new email for general outgoing messages.
Avoid updating all automations until you've finalized the new setup. This minimizes adjustments if the new email setup does not meet your needs, making it easier to revert to the old system if necessary.
Sending Email Campaigns
After updating your email address and authenticating your domain, you can send email campaigns. Ensure that you configure all email campaigns and automations to use the updated "send from" email address. Following these steps ensures a seamless transition to your updated email address while maintaining the smooth operation of your Spark Minds system.