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Associated Memberships

How to use the associated memberships in roster settings correctly.

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Written by Partner Training
Updated over a week ago

Associated memberships allows you to limit rosters to members who are currently enrolled in specific memberships. If the students are not in those specific memberships, the rosters will NOT show.

Proper configuration of these associations ensures that students gain access to the appropriate classes and attendance credits are deducted accurately.

When all active memberships are associated with all rosters, any attendance check-in for a class will result in a deduction of credits from any membership listed on the student’s profile. To prevent unintended deductions:

  • Associate only specific memberships, such as class pack memberships, with relevant rosters.

  • Ensure unlimited monthly plans are linked appropriately to provide unrestricted access.

Note: Leave blank to allow anyone regardless of membership to attend. If you associate memberships and a student is not on that membership, they will NOT see the roster.

By default, all users can view all rosters unless specific visibility restrictions are applied in the Member App.

To enable restricted roster visibility based on memberships:

  1. Use the Member App to restrict visibility to memberships

  2. Go to Left Side Menu Bar > Settings > under Member App section > Attendance: to manage booking allowance and if associated memberships will impact visibility.

  3. Populate the "Associated Memberships" field for each roster to ensure that only applicable rosters are visible.

The only time you want to associate a roster to a membership is if you have a membership that needs to track credits like a punch card type or trial membership.

This will allow the student to select the roster and then it will count credits towards the membership connected to the roster.

Examples include linking class pack memberships for specific rosters and ensuring unlimited plans provide unrestricted access.

The "Associated Memberships" feature is crucial during enrollment as it directly affects the rosters visible to students. For broader access:

  • Link memberships to rosters, or

  • Choose the "Show All Class Rosters" option during enrollment setup

  • Left Side Menu Bar > Attendance > Attendance Setup > Roster Setup

Under "Attendance by Roster" page, click "edit roster".

On "Class Roster" page, scroll down until you see "Associated Memberships" and here you can associate memberships to the roster.

Note: Verify that the "Show All Class Rosters" option is enabled if general access to all rosters is required.

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