What steps should I take after authenticating my domain in SPARK MEMBERSHIP?
After authenticating your domain in SPARK MEMBERSHIP, it is essential to update your settings and automations to ensure emails are sent from your authenticated business email address. Follow the steps below to complete the process and improve email deliverability.
Overview of Domain Authentication
Domain authentication is a critical step to ensure your emails are delivered reliably and appear professional. Once your domain is authenticated, you need to update your sender email settings in both general settings and automations.
This process often involves configuring DNS records such as SPF, DKIM, and DMARC to ensure proper email deliverability.
Updating Sender Email in General Settings
Navigate to Settings > General Settings in SPARK MEMBERSHIP.
Add your authenticated business email address to the Business Email section.
Remove any old or unverified email addresses, such as personal Gmail accounts, from this section.
Save your changes.
Updating Sender Email in Automations
Go to Automations in SPARK MEMBERSHIP.
Review all active automations by selecting "View All Automations."
For each automation, click on "Actions" and select "View Action Steps."
Edit the action steps for sending emails to ensure the Send From address is set to your authenticated business email.
Save your changes.
Configuring Reply-To Address
Navigate to Settings > General Settings.
Use the "Reply-To" checkbox or setting to adjust the displayed sender name and reply-to address.
Ensure the desired business name or email address is visible to recipients.
Note that Gmail cannot be set as the reply-to address when using a custom domain sender. For Gmail replies, set up an external email forwarding system through your domain provider.
Best Practices for Email Deliverability
Always use your authenticated business email address as the sender email for campaigns and automations.
Regularly review your automations to ensure the correct sender email is configured.
Avoid using personal email addresses (e.g., Gmail) for business communications to maintain professionalism and improve deliverability.
You cannot set a Gmail account as the reply-to address while using a custom domain as the sender; replies will default to the business email address unless an external email forwarding system is configured.
If emails are not being sent from your business domain, double-check that the business email is correctly updated in General Settings.
While the recipient address can be any email (e.g., Gmail), the sender address must always use your authenticated custom domain.
By following these steps, you can ensure that your emails are sent from your authenticated domain, improving deliverability and maintaining a professional appearance.