Submit your business information through the SPARK MINDS platform.

Ensure all details in your Customer Profile (e.g., business name, email) are accurate and match official records. Incorrect or incomplete information can lead to rejection.

If your compliance status is at step 2/3, your submission has passed the first step and is under review. This step typically takes 15–30 minutes, but in some cases, it may take up to 5-7 days.

Log out and back into SPARK MINDS to check for updates.

Once your submission reaches step 3/3, it is in the final stage of review. This step typically takes about 4 days.

Ensure your website includes an opt-in webform with the required disclosure language. For example, a pop-up that collects the student number and includes opt-in language.

After implementing the webform, resubmit your compliance application.

Verify and correct your Customer Profile details in SPARK MINDS: - Open SPARK MINDS. - Navigate to Settings > General Settings. - Ensure all business details, including email, are accurate and complete.

Resubmit the compliance application after making corrections.

If your compliance is rejected due to missing opt-in language or incorrect business details, update your website or business information to meet requirements.

Resubmit your application after making the necessary corrections.

Update your business legal name in both the "SMS number" and "General settings" sections of SPARK MINDS if needed.

Correct your webform and compliance disclaimer, ensuring they meet SMS compliance requirements.

Save your updated site URL in General Settings and resubmit your compliance application.

Open your SPARK Dashboard and look for the SMS compliance alert at the top of the screen. The alert indicates your current step in the process.

Once fully approved, the alert will disappear.

Step 1/3: Initial review duration varies.

Step 2/3: Typically 15–30 minutes, but may take up to 5-7 days in some cases.

Step 3/3: Final approval usually takes about 4 days.