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How do recurring payments work for Spark Ignite and Introboost AI memberships?

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Written by Partner Training

How do recurring payments work for Spark Ignite and Introboost AI memberships?

Recurring payments for Spark Ignite and Introboost AI memberships are designed to ensure uninterrupted access to services. Below, we provide an overview of how these payments work, including billing dates, payment amounts, and what to do if payments are declined.


Overview of Recurring Payments

  • Billing Dates: Both Spark Ignite and Introboost AI memberships are typically billed on the 26th of each month. This ensures consistency in payment schedules.

  • Payment Amounts: Spark Ignite costs $199 per month. The payment amount for Introboost AI may vary depending on your subscription plan.


How to Find Payment Dates and Amounts

To view the due dates and payment amounts for your memberships:

  1. Log in to your SPARK MEMBERSHIP dashboard.

  2. Click on the 'Manage Subscription' option.

  3. Review the details for both Spark and Spark Ignite memberships, including due dates and payment amounts.


What Happens If Payments Are Declined

If a payment is declined on the due date (e.g., the 26th of the month), the system will attempt to process the charge on a later date. This ensures that your membership remains active without requiring immediate manual intervention.


Resolving Discrepancies in Payment Schedules

While the standard billing date is the 26th of each month, there may be exceptions or adjustments based on specific circumstances. If you notice discrepancies in your payment schedule, it is recommended to:

  1. Check your SPARK MEMBERSHIP dashboard for the most up-to-date information.

  2. Contact customer support for clarification if needed.


By following these guidelines, you can effectively manage your recurring payments for Spark Ignite and Introboost AI memberships.


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