Managing Class Booking and Attendance Settings in SPARK MEMBERSHIP
SPARK MEMBERSHIP offers robust features for managing class bookings and attendance. This guide provides an overview of key functionalities, configuration steps, and troubleshooting tips to ensure a seamless experience for both administrators and members.
Overview of Class Booking Features
Reserve Option: Allows members to book into a class. Ensure booking limits and class setup are properly configured in the settings to enable this feature.
Mark Absent Option: Indicates that a member will not attend a scheduled class. This does not check them in or allow check-in for that class.
Configuring Class Schedules and Booking Options
To enable class reservations in the member app:
Navigate to the settings and ensure the "Show class schedule from class rosters" option is enabled. This adds a "Class Schedule" option at the top of the app’s home screen, allowing users to book classes.
Verify that the class schedule is set to be visible in the app. If this setting is off, the booking option will not appear.
Managing Attendance and Absence Marking
If students are marked as "absent" despite the option for members to add their own attendance being turned off, check the automatic attendance setting in Roster Setup. To resolve this:
Go to Attendance > Roster Setup > Edit Roster settings.
Turn off the "take attendance automatically" option for the relevant rosters.
Uncheck the 'Show "Mark Absent" Button on the Member App?' checkbox in Settings > Attendance.
Troubleshooting Common Issues
Class Reservations Not Available: If members cannot reserve classes, ensure the "Show class schedule from class rosters" setting is enabled.
Absence Marking Still Visible: If the absence marking setting has been turned off but is still showing in the app, refresh the app by selecting 'dashboard' on the left side menu. If the issue persists, log out and log back in to apply the changes.
FAQs
Q: Why can’t students reserve classes after an update? A: This may occur if the class schedule is not set to be visible in the app. Enable this setting to resolve the issue.
Q: What happens if I mark a student as absent? A: Marking a student as absent indicates they will not attend the class and prevents check-in for that session.
By following these steps and guidelines, you can effectively manage class bookings and attendance settings in SPARK MEMBERSHIP, ensuring a smooth experience for all users.