If you store your student and family contact information in Google Contacts, you can export this data and import it into Spark. This is a quick and simple export that will result in a single file. If you have your memberships and billing set up on a separate software, please be sure to let us know.
Step 1 - Selecting Your Contacts
Go to Google Contacts and check the box next to any contact. In the top left, click Selection Actions > All to select all contacts.
Step 2 - Exporting Your Contacts
In the top left, click More Actions and then click Export, Select Outlook CSV as your export format and click Export to save your file.
Submitting Your Files
Once your file is exported, please send it to our data team at [email protected]. Please include your Spark ID in your email, which can be found in the top left corner of your Spark software. This helps us identify your account quickly.
Financial Data
Google Contacts does not store financial data. If you have a different software you use to charge your contacts, please let us know and we can look into this for you. We recommend using Spark's Credit Card Recollection feature to recollect card information from your customers. https://help.sparkmembership.com/en/articles/9859920-credit-card-recollection-feature
Frequently Asked Questions
How long does the import into Spark take? Once we receive your file, your data will be imported within 3 - 5 business days.
What if my Google Contacts interface looks different? Google occasionally updates their interface. If your screen looks different from the steps above, please reach out to us at [email protected] and we'll help you out.