If your previous CRM guide isn't available in our current list of export guides, here are some methods on how to attempt to export from your previous CRM.
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Method 1 : Contacting their support team. (via in-software chat or email)
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Contacting their support team will be the easiest way to export your data as it can be either hard to export all your data or a proper export may only be accessible this way. You'll want to request a full export of your contacts data and also membership data if your previous software supports it.
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Once you receive any data, please make sure to send it over to:
​ [email protected]

to be properly cleaned and imported by our data team.
If you have memberships imported, we do highly recommend using the Spark Credit Card Recollection Feature as shown in the guide here :
​https://help.sparkmembership.com/en/articles/9859920-credit-card-recollection-feature

Method 2: Manually exporting
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If for any reason there is no support team to contact or they can't assist, you'll want to manually export your data using any reports they provide in the software itself.
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This can be reports such as all contact reports and membership detail reports. It's recommended if you're exporting contacts this way, to export them all in a single report if possible to avoid duplicates.

*Please note you'll want to export the report as a CSV (or XLSX) file if possible.
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As stated above please send any files exported to:
​ [email protected]
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If you have any further questions please feel free to reach out to the in app live chat for us to assist.